Issue: Playback Issues on Android

Created by: Taylor ffitch

Modified on: Fri, 8 Nov, 2019 at 6:45 PM


If you are using Perfect Player on Android and experiencing playback issues on some or all of your channels, try selecting a different decoder type:

Go to Settings >Playback > Decoder
Choose from the following options:

Auto: Aims to find the most suitable decoder for a given stream/file.
Native: Uses decoding abilities implemented in device firmware.
Hardware: Software implementation with hardware video decoding on supported devices.
Software: Completely software implementation.
HW+: Supports only hardware accelerated decoding. Has teletext subtitles support.

If you see a notification, you need to restart the app to apply the changes.

If you are still having trouble, feel free to contact us at support@franqie.com

T
Taylor is the author of this solution article.

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