Having Payment Issues?

Created by: Taylor F

Modified on: Fri, 25 Oct, 2019 at 12:03 AM

If you are experiencing technical issues when attempting to pay through our website, you can also pay us directly via our PayPal account: info@franqie.com

When paying directly through PayPal, please use the Family & Friends option as this enables us to process the payment more quickly:


Once you have made the payment, please send us the transaction ID and the details of the order you would like processed. 


Please use this option only if there is a technical issue with the website. Make your orders through the website if possible to avoid confusion and possible duplicate orders. 

Taylor is the author of this solution article.

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