Report Problems is a place to report an issue with a specific channel. That way other users who encounter the same issue will be able to see that the issue has been reported and is being resolved.
Users can up-vote a problem if they are experiencing the same issue. Problems with more votes will be given higher priority.
For example, you might report:
- A channel that is not working
- The wrong channel (i.e. the channel labeled Sport 1 is streaming Sport 6 instead)
Once you have created the report, other users can up-vote it if they are experiencing the same issue. This helps us prioritize issues and identify the cause.
Before submitting a report, first search the community forum to see if it has already been reported:
Click Report a problem:
Look for a topic post reporting the same issue you are experiencing. If you see one, just click “Like” and add a comment.
If you don’t see a topic that matches your problem, you can add one by clicking “Start a New Topic.”
Please use the following format when reporting a problem:
Subscription Plan: (example: Entry, Forrest, Classic, Premium)
Subscription Plan: Forrest
Channel(s): Polsat Sports FHD PL
Problem: Not working (or, not correct audio stream, or, not correct stream)
Your participation in the community forum helps us to improve our service!