Can't order Cloud Editor or a Trial Account

Created by: Ronald Suan

Modified on: Tue, 22 Jan, 2019 at 4:35 PM

Q: Why can't I order a Cloud Editor, I already have a subsription? 

A: To fully use the capabilities of It is best to login to your account first, this will load your preferences and order history. By this the system will recognize your account information. 

Q: Why you're not giving FREE trials anymore? 

A: Due to recent bot attacks, we decided to suspend giving free trials for first time subscribers to avoid spam abuse. We only offer FREE trials for old subscribers who have spent more than 6 euro already from our service.

For more information, please contact our support team at

Ronald is the author of this solution article.

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