Troubleshooting Formuler Z prime

Created by: John M

Modified on: Fri, 21 Sep, 2018 at 6:40 PM


1. NO PICTURE

  • To match the STB system with your TV system (PAL/NTSC), press Resolution button until a picture is displayed.
  • Check the video output port if firmly connected to the TV.
  • Check that you have selected the Video Input on your TV.
  • Check the brightness level of the TV.
  • Check the resolution that your TV supports, and set the proper resolution with the remote Resolution button to obtain a picture.


2. DOES NOT DISPLAY ANY MESSAGE ON THE FRONT PANEL

  • Check the main power cable and check that it is plugged into a suitable power outlet.


3. NO SOUND

  • See "No picture" above.
  • Check the volume level of the TV and STB.
  • Check the Mute status of the TV and STB.


4. REMOTE CONTROL DOES NOT OPERATE

  • Point remote control directly towards the STB.
  • Check that the STB button lights up when you press any button.
  • Check and replace batteries.


J
John is the author of this solution article.

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