How to find out my Smart STB's Virtual and Software MAC address?

Created by: Taylor F

Modified on: Thu, 4 Oct, 2018 at 5:41 PM


Below a short explanation where to find the MAC addresses which are needed for Smart STB app. The app shows two important MAC addresses;


1) the Virtual MAC address: provide this MAC address to activate the streaming service for your Smart STB.



2) the Software MAC address: provide this MAC address to activate the Smart STB app itself.


this is how to find them;



Start the application on your TV:

 


When you get to below "Loading portal..." screen, press Enter/OK (the key in the middle between the arrows) on your remote 



   

You will get the following screen; "Select System settings"



Select Device info



You will get the information displayed on your TV screen




This screen shows two important MAC adresses;


1) the Virtual MAC address: provide this MAC address to activate the streaming service for your Smart STB.



2) the Software MAC address: provide this MAC address to activate the Smart STB app itself.



T
Taylor is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.