In Franqie's Support Portal you can do the following;
- Browse Knowledge Base: https://support.franqie.com/support/solutions
Wether you look for installation manuals, tips & tricks, general information. It is all there at your fingertips. Just browse thru our Knowledge Base and find all the answers you need.
here you can choose for the following help categories:
Getting Started: Questions about Franqie products and services
- Purchasing Questions: All you need to know about shopping at Franqie
- Usage Guides: Instructions related to installation and usage of Franqie services
- Troubleshooting: Guidelines in case something goes wrong
- Engage in Community Forum: https://support.franqie.com/support/discussions
Want to talk to other Franqie users and share your experience, knowledge and thoughts? The Community Forum provides you the opportunity to share.
- Create new support Ticket and keep track of your existing Tickets
When you need support from our team, you can enter a ticket and our team will make sure your issues are addressed. Here you also can keep track of your previous and closed tickets.
- Chat with a live Agent
Here you can chat with our team for quick questions and answers and find a wealth of information in our FAQ in the chat application. Please be aware that our teams are not always available but if you leave a message in chat, you always will get a response as soon as possible.
So, if you need any help, we are here to support and by now, you know where to find us