How to get in touch for support?

Created by: Info Franqie

Modified on: Sat, 6 Oct, 2018 at 2:41 PM


Below we listed the channels in the case you need support from our side;

  • Our support portal: https://franqie.freshdesk.com/support/home
    Here you can find a wealth of information and articles to help you on your way immediately. Here you also can send us a ticket and track your previous tickets.
  • Our community forum: https://franqie.freshdesk.com/support/discussions
    This is the place where you can get community support and people help each other on topics and issues.
  • E-mail us: support@franqie.com
    Sending an e-mail to our support e-mail address will automatically open a ticket. This way we can better track the progress of your service request.
  • Chat with us: you can find our staff on our website, https://franqie.com
    Here you can chat with our team for quick questions and answers and find a wealth of information in our FAQ in the chat application. Please be aware that our teams are not always available but if you leave a message in chat, you always will get a response as soon as possible.
  • Raise a ticket on our website: https://franqie.com/support/
    This will raise a ticket in our system so we can better track the progress of your service request.


So, if you need any help, we are here to support and by now, you know where to find us.

I
Info is the author of this solution article.

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