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Guidelines in case something goes wrong
Problems with Devices
Smart IPTV Error: "Server (URL) connection timeout", "Check playlist URL" or "No playlist uploaded" messages
Smart IPTV – Buffering Issues on Samsung and LG Smart TV
Troubleshooting Formuler Z prime
Smart STB authentication problem, white screen or black (dark grey on some TV's) screen after "Loading Portal"
Your STB is blocked - Call the provider. Now what?
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Where can I retrieve my IP number?
What is MAC address in MAG devices?
Nothing seems to work! What should I do?
How can I retrieve my username and password from m3u link?
What is the main cause for Buffering and Freeze issues?
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MAG Box Troubleshooting
How to Downgrade your MAG Box Firmware
SYSTEM RECOVERY UTILITY MAG322/324/349/351
Custom Image for MAG Box (Entry Package)